Privacy Policy

Controller: Cintia Hima CNPJ: 55.957.726/0001-09 Company Name: Hima Comercio de Alimentos LTDA Trade Name: Bodega do Machado Address: Rua Rui Martins, 453 – Alto da Mooca (Mooca), São Paulo – SP, CEP 03184-010. DPO/Data Protection Officer Email: contato@bodegadomachado.com.br Phone: (11) 2936-0940

This Policy explains how we collect, use, and protect your data when you use our website, delivery service, booking system, and blog.

• Contract execution: processing reservations and orders.

• Legitimate interest: service improvements, fraud prevention, and light marketing (with opt-out).

• Consent: newsletter and non-essential cookies (you can opt out at any time).

• Legal/regulatory compliance: invoices, tax obligations, and audits.

• Service operation: confirm orders and reservations, issue transactional communications.

• Customer service: answering questions, support and after-sales service.

• Continuous improvement: statistics, usability, and personalization.

• Security: fraud prevention, abuse and incident detection.

• We only share what is necessary with partner categories:

• Payments: certified payment processors.

• Logistics/delivery: platforms and motorcycle couriers.

• Hosting and IT: cloud and email providers.

• Analytics and marketing: tools for measuring and managing campaigns.

• We do not sell your data. In legal cases, we may share it if required by authorities.

• You can request: access, correction, portability, deletion, anonymization, information about data sharing, revocation of consent, and objection to processing.

• How to apply: send your request to contato@bodegadomachado.com.br.

• We will respond within 15 days.

• Retention: We keep data for the time necessary to provide the service and comply with legal requirements (e.g., tax regulations). After this period, we anonymize or delete the data.

• Security: encryption in transit (HTTPS), access controls, logs, and least privilege practices.

• We use a consent banner for non-essential cookies.

• Essentials (always active): website and shopping cart functionality.

• Analytics: measuring audience and navigation (opt-in).

• Marketing: Customizing offers and ads (opt-in).

• You can manage preferences in the banner or in the browser. Consequence: some functions may be limited.

• Our website is not intended for users under 18 years of age. Orders and reservations must be made by adults.

• We may update this Policy to reflect improvements or legal requirements. We will publish the new version with the date and version number.

• Contact email: contato@bodegadomachado.com.br

• Contact phone number: (11) 2936-0940

• Competent authority: you can contact the ANPD, in addition to contacting us.

• Jurisdiction: São Paulo, Brazil.